FAQ's

General Information

FAQs:
When are the Village Offices open?
The Village Offices are open from 8:00 a.m. to 4:00 p.m. Monday through Friday.
Where are the Village Offices located?
The Village Offices are located at 2 Park Street - Civic Center, Potsdam, NY 13676.
When are Village meetings held?
You can look at the Calendar link for upcoming events including meetings. You can also look under that department's link to see when regular meetings are held.
What address do I use to mail a letter or a package to the Village Offices?

USPS: Village of Potsdam, P.O. Box 5168, Potsdam, New York 13676

 

UPS, Fedex, and other shippers use: Village of Potsdam, 2 Park Street, Civic Center, Potsdam, New York 13676

What do I do if I need emergency help with a Village issue?
With life, death, or dangerous emergencies call 911. Water, sewer, and street issues please call the appropriate department.
When does my trash get picked up?
Click on the "Trash" link on the right hand side of this page for the Village trash schedule.
Where can I buy trash bags?

You can buy your trash bags in the cashier's office in the Village Offices at 2 Park Street, Potsdam.  They come in 13 and 30 gallon sizes.

 

You can also buy them at:

  • Potsdam IGA, 27 Elm St
  • Kinney Drugs, 48 Maple St
  • Kinney Drugs, 200 Market St
  • Save-A-Lot, 200 Market St
  • Evans & White, 1 Maple St
  • Casella Office, 147 Maple St
  • Casella Transfer Station, 472 W. Parishville Rd
Can I pay my water, sewer, and trash bills online?
Yes. Click on "Water / Sewer Payments" on the right side of any page. This will bring you to a page with the online link. You need your account number and a password to access this site. If you have questions or do not have a password please call 265-7480 extension 228 or 226.
What if I don't know who to contact regarding my question or problem?
When in doubt call the main Village phone number 315-265-7480.
How can I drop off a payment during non-business hours?
When the Village Offices are closed, you may drop your payment into the locked drop-box affixed to the inner doors of the municipal offices.
© 2017 Village Of Potsdam, St.Lawrence County
Website Contact: Ron Tischler
Email:
2 Park Street - Civic Center
P.O. Box 5168
Potsdam, NY 13676
Phone: 315-265-7480
Fax: 315-265-3149
Website Disclaimer: Information on this website is for informational purposes only and is provided as a courtesy to the general public. Every effort has been made to insure that information posted to this website is correct at the time of posting. Content of this website, although checked for accuracy, is not warranted to be error-free. If you have any doubt, please call the village office for clarification. The Village of Potsdam is not responsible for any, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, the website and/or the materials contained on the site. This institution is an equal opportunity provider, and employer. To file a complaint of discrimination, write: USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, DC 20250-9410, or call (800) 795-3272 (voice) or (202) 720-6382 (TDD).
Printed On May 20, 2017