FAQ's
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When are the Village Offices open?
The Village Offices are open from 8:00 a.m. to 4:00 p.m. Monday through Friday.
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Where are the Village Offices located?
The Village Offices are located at 2 Park Street - Civic Center, Potsdam, NY 13676.
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When are Village meetings held?
Village Board meetings are generally held on the 1st and 3rd Monday of the month. Regular meetings will begin at 6:00 p.m. except during the months of May, June, July & August which will begin at 4:30 p.m.
If there is a public hearing prior to the regular meeting, the regular meeting will begin immediately following the public hearing. |
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What address do I use to mail a letter or a package to the Village Offices?
USPS: Village of Potsdam, P.O. Box 5168, Potsdam, New York 13676
UPS, Fedex, and other shippers use: Village of Potsdam, 2 Park Street, Civic Center, Potsdam, New York 13676 |
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What do I do if I need emergency help with a Village issue?
With life, death, or dangerous emergencies call 911. Water, sewer, and street issues please call the appropriate department.
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When does my trash get picked up?
Click on the "Trash" link on the right hand side of this page for the Village trash schedule.
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Where can I buy trash bags?
You can buy your trash bags in the cashier's office in the Village Offices at Civic Center, Park Street, Potsdam. They come in 15 and 30 gallon sizes.
You can also buy them at:
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Can I pay my water, sewer, and trash bills online?
Yes. Click on "Water / Sewer Payments" on the right side of any page. This will bring you to a page with the online link..
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What if I don't know who to contact regarding my question or problem?
When in doubt call the main Village phone number 315-265-7480.
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How can I drop off a payment during non-business hours?
When the Village Offices are closed, you may drop your payment into the locked drop-box affixed to the inner doors of the municipal offices.
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